We have rolled out an update to our Contact Mover addon. Version 1.1 made just a small change to the user interface to make the addon easier for Interspire installations with multiple users. Previously the addon’s interface was accessed from the Settings menu. This was a challenge for a non-system admin user that doesn’t have … Read more
Recently a customer identified a bug in our RSS Campaign addon. Turns out the addon was sending campaigns to both confirmed and unconfirmed contacts. That is obviously a problem as many marketers will allow contacts to double opt-in or otherwise confirm their subscription and contacts shouldn’t receive campaigns unless they are confirmed.
So with that in mind we have developed an addon which is designed with the primary purpose of making it easier to Search, Export, and Delete via import, Suppressed contacts. It is like a dream come true for users who have big suppression lists.
This week we have released an update to our Paste Contacts Addon for Interspire. A user reported a bug in trying to grant access to non-admin users via User Group permissions.
If you are looking for a way to automatically subscribe new WordPress users to your contact list on Interspire Email Marketer you need to check out this WordPress plugin.
It happened the other day. I was with a client who had a large number of email addresses copied to his computer clipboard. He pasted them into Microsoft Excel and then saved the document as a CSV file. Only then could he properly import them into Interspire Email Marketer.
One of the more common reasons an email campaign can’t be fully sent is because there are contacts on the contact list that don’t have valid email addresses. If you don’t use double opt-in in your web forms it will be common for subscribers to occasionally have typos in their email addresses.
If you have a contact list of 100,000 contacts and 500 of them have been suppressed you could be in for a nasty shock if you ever export that contact list to upload into a different sending program. When you export it will include the suppressed contacts and not give you any indication in the exported file that they were also on the suppression list.
Have you ever had a large number of email addresses you needed to add to a contact list that were on your computer clipboard? Perhaps a text file or some other source of contacts that didn’t come nice and pretty in a CSV file? With this addon you can simply paste contacts into an open text box and the application will automatically add them to your contact list.
ESPs are starting to lower the sender reputation of companies that send emails that are not opened by the recipients. In order to keep your reputation high and ensure top deliverablility rates you can move inactive (non-opening) contacts off of your primary mailing contact list and hit them less frequently with messaging designed to get them to re-engage.