FAQ

Quick answers about buying and using IEM Addons. Looking for install guides? See the documentation.

Product documentation Install guides for current add-ons

General FAQ

What is Interspire Email Marketer?

If you’re here, we assume you already run IEM. If not, here’s a short overview of Interspire Email Marketer.

What forms of payment do you accept?

We accept Visa, MasterCard, and PayPal.

Will I get access to future updates and releases?

Yes. Your purchase includes access to future updates, versions, and releases for 12 months after purchase. After that period, upgrades are not included with your original purchase.

Is installation part of the product?

No. Most add-ons are simple to install. Check the docs if you get stuck, or contact us for guidance — installation itself isn’t included.

Are your products compatible with other custom add-ons and plugins?

Our products work with each other and with stock Interspire Email Marketer. We can’t promise compatibility with every other custom change on your install. Feel free to ask about a specific setup before you buy.

Do I get source code, or are the products encoded?

You get the full source code so you can combine it with other custom work on your IEM install. Please install it on only one Interspire instance and don’t share the files or post them online. Thanks for keeping to that.

What is your refund policy?

Read our full refund policy.