To more explicitly clarify on refund policy please review below:
IEMAddons.com offers for sale software which is not encrypted. Because the software is not encrypted the customer making the purchase has full access to the source code to modify to work with their own installation of Interspire Email Marketer. The acceptable use and modification of the software is governed by our Software License Agreement.
As a general policy ALL sales are FINAL. Refunds are not available of software from this website.
Exceptions will be granted only if the software purchased doesn’t perform as advertised AND the customer gives the IEMAddons team access to install, confirm, and test the product to ensure it truly cannot perform as advertised. Incompatibility is not the same thing as dysfunctional. Refunds will NOT be granted if the product performs as advertised but is not compatible with custom developed code, addons, etc.