There are a few developers out there that have built Backup addons that facilitate the easy backup and recovery of IEM. We haven’t done so.
Here are instructions on manually backing up IEM:
Using FTP software connect to your server and download all the files in your Interspire Email Marketer to your local machine. This is a good practice every few months anyway.
In addition to backing up the files, you should also perform a backup of the MySQL Databases.
If you are not sure how to connect via SSH or PHP MyAdmin and backup the databases contact your hosting provider’s support.